What if I am not receiving Closed Captions on my TV? February 19, 2019 19:50 Updated If you are not receiving closed captions on Cartoon Network, try the following steps: Make sure your television is set to correctly receive our CC signal. If you still can’t see the closed captions, contact your TV service provider. Related articles Why am I being asked to log in? While viewing Cartoon Network television programming, I have seen commercials for products or services I consider inappropriate for children. Why is this?