What if I am not receiving Closed Captions on my TV? February 19, 2019 19:50 Updated If you are not receiving closed captions on Cartoon Network, try the following steps: Make sure your television is set to correctly receive our CC signal. If you still can’t see the closed captions, contact your TV service provider. Related articles While viewing Cartoon Network television programming, I have seen commercials for products or services I consider inappropriate for children. Why is this? Can I watch the Cartoon Network app on my mobile device or TV? What are Cartoon Network's guidelines regarding licensing its characters on food and beverages in the U.S.? When are new episodes added? What if I have problems logging in?