Some of my figures are missing. What do I do? May 07, 2019 13:05 Updated Make sure you're logged in to your account. If you're still having issues, contact us. Related articles I lost all my figures. How do I get them back? My app crashed and I lost the Figure I got, is there a way to retrieve it? Dodge Squad Will you notify me when an event is coming? Can I keep figures that I collected while I was logged out?