My app crashed and I lost the Figure I got, is there a way to retrieve it? May 07, 2019 13:23 Updated We may be able to help. Contact Cartoon Network through the Help section. Related articles Why did my app close unexpectedly? What is a Box and how do I get one? How do I find new figures? (iOS) Can I buy more Figures? If I miss an event, can I still get the figure?