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  2. App FAQs

App FAQs

Log In:

  • I used to be able to log into this site with my Comcast Xfinity credentials, but now I am getting an error. How can I fix this?
  • Why am I being asked to log in?
  • What's a "TV provider?"
  • What do I get for logging in?
  • Is it free?
  • How are my TV provider username and password being used?
See all 11 articles

Video:

  • Can I watch the Cartoon Network app on my TV?
  • When are new episodes added?
  • How can I be reminded when new episodes are added?
  • How long are episodes available?
  • If I stop watching an episode and exit Cartoon Network, can I resume where I stopped when returning to the app?
  • Where can I find live TV?
See all 9 articles

New For You:

  • What is New For You?
  • How do I add or remove the shows in New For You?

Closed Captioning:

  • How do I turn on Closed Captions in the Cartoon Network app?
  • Who can I contact for more information about Closed Captioning?

Troubleshooting:

  • What the huh?
  • Why don't the videos have any sound?
  • Do I need to be connected to the Internet to use this app?
  • Why am I getting errors while trying to log in?
  • The video playback is stopping or stalling. What's wrong?
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