Website FAQs

Cartoonito

• What is Cartoonito?
• What are Cartoonito’s educational goals?
• Is Cartoonito part of Cartoon Network?
• Is Cartoonito on Max?
• Is Cartoonito included in my TV subscription?
• How can I get more info on Cartoonito?

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Video:

• When are new episodes added?
• How long are episodes available?
• Can I watch the Cartoon Network app on my mobile device or TV?
• Where are all the classic cartoons like Scooby-Doo, Looney Tunes, and Tom and Jerry?

Log In:

• I used to be able to log into this site with my Comcast Xfinity credentials, but now I am getting an error. How can I fix this?
• Why am I being asked to log in?
• What's a "TV provider?"
• What do I get for logging in?
• Is it free?
• What if my TV provider isn't on the list?

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Closed Captions:

• What if I am not receiving Closed Captions on my TV?

Web Games:

• Why can't I get my game to load?
• Why is the game taking so long to load?

Privacy:

• Does the Cartoon Network app or CartoonNetwork.com collect any personal information about my child?
• Why does CartoonNetwork.com sometimes ask for my child’s email address?
• Protecting Personal Information

Advertising:

• While viewing Cartoon Network television programming, I have seen commercials for products or services I consider inappropriate for children. Why is this?

General:

• I can’t find the CN channel on Xfinity, where did it go?
• I can’t find the Cartoon Network shop. Where did it go?
• What are Cartoon Network's Terms of Use?
• What is Cartoon Network's Privacy Policy?
• What do the TV ratings shown on-air and online mean?
• How do I apply for a job or internship at Cartoon Network?

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